Thanks for shopping at Canari.com!
If you are not entirely satisfied with your purchase, we're here to help.
Returns: You have 25 calendar days to return an item from the date your order was received.
To be eligible for a return, your item must be unused and in the same condition that you received it, all tags MUST BE ATTACHED. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. NO RETURNS OR EXCHANGES ARE ALLOWED MORE THAN 15 DAYS AFTER RECIEPT. Washed or Worn items, including those with stains, are not eligible for refund or exchange.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you request an EXCHANGE the new shipping charges to send the replacement item to you will be FREE. Contact Us If you have any questions on how to return your item to us at firstname.lastname@example.org.